My vision: safety is human work.
Focus on people
Quality management is all about minimizing risks. My vision: if the focus is on people rather than on processes, requirements or systems, the quality will be higher. Of course, people are regularly the weakest link in the business process. But man is open to improvement, and by appealing to the human need to excel, the best in man can be brought out. With this the entire company improves.
That’s exactly what I’m working on every day. I steer the interplay between safety, effectiveness and professionalism. with this quality management is not a cost item, but offers structures and frameworks that improve the motivation and work ethic of employees, with a positive effect on the results.
Safety first, customer satisfaction immediately afterwards
In the life sciences industry, for me safety is the mosof people and their data is an important point of attention due to the rapidly increasing digitization. For me, this is one of the most important drivers in the development and implementation of business processes and products. It is imperative that all those involved are aware of their contribution to safety in order to be successful as an organization. That is why I offer basic GMP training, for example, in which patient safety plays a prominent role. Experience shows that this training makes a good contribution to the quality awareness of the employees involved.